Your personal data belongs to you. This Privacy Policy explains exactly what information oksgames collects, why we collect it, how it is used and protected, and what rights you have as a player under Philippine law — including the Data Privacy Act of 2012.
All personal and financial data transmitted between your device and the oksgames Platform is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Your information is never transmitted in plain text over any network.
oksgames does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data sharing with third parties is strictly limited to what is necessary to operate the Platform and comply with legal obligations.
This Privacy Policy is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
As an oksgames player, you have specific rights regarding your personal data — including the right to access, correct, and request deletion of your information. These rights are explained in detail in this Policy and can be exercised by contacting our Data Protection Officer.
oksgames applies the principle of data minimization — we collect only the personal information that is necessary for the specific purposes described in this Policy. We do not collect data speculatively or beyond what is required for lawful Platform operation.
Your data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. When data is no longer needed and no legal obligation requires its retention, oksgames securely deletes or anonymizes it.
This Privacy Policy ("Policy") describes how oksgames ("we," "us," "our," or "the Company"), the operator of the online gaming platform at oksgames.net (the "Platform"), collects, uses, stores, discloses, and protects the personal information of individuals who access or use our services ("you," "your," or "the Player").
We are committed to processing your personal data in a manner that is transparent, fair, and compliant with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all other applicable Philippine data protection regulations. This Policy explains your rights in relation to your personal data and how you can exercise those rights.
By creating an oksgames account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not use the Platform.
Important: This Policy should be read alongside the oksgames Terms & Conditions, which govern your overall use of the Platform. In the event of a conflict between these two documents on matters of data privacy, this Policy shall take precedence.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, oksgames acts as the data controller in relation to the personal information of its registered players and platform visitors. As data controller, oksgames determines the purposes and means by which your personal data is processed.
oksgames operates in alignment with the guidelines issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the oversight of the National Privacy Commission (NPC) of the Philippines in relation to data protection matters.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data privacy compliance. Contact details for our DPO are provided in Section 15 of this Policy.
oksgames collects different categories of personal data depending on the nature of your interaction with the Platform. The categories of personal data we may collect include the following:
When you create an oksgames account, we collect:
To process withdrawals and fulfill our anti-money laundering (AML) obligations, we collect:
In connection with deposits, withdrawals, and wagering activity, we collect:
When you access the Platform, we automatically collect certain technical data:
When you contact our support team or interact with us through any channel, we collect records of that communication including live chat transcripts, support ticket contents, and any feedback or survey responses you provide.
Where you use responsible gaming tools — including deposit limits, self-exclusion requests, or cooling-off periods — we record these settings and their associated activation and expiry dates as part of our player protection obligations.
oksgames collects personal data through the following means:
oksgames processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, oksgames relies on the following legal bases to process your personal data:
Withdrawing Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, please contact our Data Protection Officer as described in Section 15.
oksgames does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your personal data only in the following limited and lawful circumstances:
We engage trusted third-party service providers who process personal data on our behalf and under our instruction, subject to appropriate data processing agreements. These include payment processors (GCash, Maya, and banking partners), KYC and identity verification providers, cloud hosting and infrastructure providers, fraud detection services, and customer support software providers.
We may be required by law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), Philippine law enforcement agencies, or other government authorities. Any such disclosure will be made only to the extent required and permitted by applicable law.
In the event of a merger, acquisition, restructuring, or sale of assets involving oksgames, personal data held by the Company may be transferred to the acquiring entity as part of the transaction, subject to the same privacy protections described in this Policy. You will be notified of any such transfer that materially affects the processing of your personal data.
We may share your personal data with third parties in any other circumstances where you have provided express consent for such sharing.
The oksgames Platform uses cookies and similar tracking technologies to enhance your experience and to collect usage and performance data. Cookies are small text files placed on your device when you visit the Platform.
Non-essential cookies — including analytics and marketing cookies — are deployed only with your consent, which is requested when you first access the Platform. You can manage your cookie preferences at any time through your account settings or your browser's cookie management tools. Please note that disabling certain cookies may affect the functionality of some Platform features.
oksgames implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no security system is completely impenetrable. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, oksgames will notify the National Privacy Commission and, where required, affected players within the timeframe mandated by the Data Privacy Act.
oksgames retains personal data only for as long as is necessary to fulfill the specific purpose for which it was collected, or for as long as required by law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML law, PAGCOR requirements |
| KYC Documents | 5 years from account closure | AMLC regulations |
| Transaction Records | 5 years from each transaction | BIR and AML obligations |
| Gameplay Records | 3 years from the date of each session | Dispute resolution, compliance |
| Support Communications | 3 years from the date of interaction | Dispute resolution |
| Marketing Preferences | Until opt-out or account closure | Consent |
| Technical / Usage Logs | 12 months from collection | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that renders it permanently unidentifiable. Anonymized data may be retained indefinitely for statistical and analytical purposes.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by oksgames:
| Right | Description |
|---|---|
| Right to be Informed | You have the right to be told what personal data we hold about you and how it is processed. This Policy fulfills that obligation. |
| Right to Access | You may request a copy of the personal data oksgames holds about you, along with information about how it is processed. |
| Right to Rectification | If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You may update many details directly in your account settings. |
| Right to Erasure | You may request deletion of your personal data in certain circumstances, subject to our legal retention obligations. We cannot delete data that we are required by law to retain. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes or for processing based on legitimate interests, where your fundamental rights override those interests. |
| Right to Data Portability | Where technically feasible, you may request that oksgames provide your personal data in a structured, commonly used, machine-readable format. |
| Right to File a Complaint | You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. |
To exercise any of the above rights, please submit a written request to our Data Protection Officer using the contact details provided in Section 15. We will respond to all verifiable data subject requests within fifteen (15) business days of receipt, or within such extended period as may be permitted by law.
The oksgames Platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations and Philippine gambling law. oksgames does not knowingly collect personal data from individuals under 21 years of age.
Age verification is a mandatory step in the oksgames account registration process. Any account found to belong to a person under 21 years of age will be suspended immediately, any balance held in such account will be forfeited, and the personal data associated with that account will be deleted to the extent permitted by law.
If you believe that a minor may have registered an oksgames account, please contact our support team immediately at the contact address provided in Section 15. We take underage access to the Platform extremely seriously and act on such reports without delay.
The oksgames Platform is primarily operated from the Philippines and processes most personal data within the Philippines. However, certain third-party service providers engaged by oksgames may be located in, or process data from, other countries. In such cases, oksgames ensures that appropriate safeguards are in place to protect your personal data, including:
By using the oksgames Platform and agreeing to this Privacy Policy, you acknowledge and consent to the transfer of your personal data to third-party service providers in other jurisdictions, subject to the protections described above.
oksgames reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made to this Policy, we will notify you by posting a prominent notice on the Platform and, where we hold your contact details, by sending a notification to your registered mobile number or email address.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how oksgames protects your personal data. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
If any update to this Policy materially reduces your privacy rights, we will provide at least thirty (30) days' advance notice before the updated Policy takes effect, giving you the opportunity to review the changes and, if necessary, close your account before they apply.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by oksgames, you may contact our Data Protection Officer (DPO) using the following details:
Data Protection Officer
oksgames
Email: [email protected] (plain text only — not a clickable link)
Subject Line for Privacy Requests: "Data Privacy Request – [Your Registered Mobile Number]"
Response Time: Within 15 business days of receipt of a verifiable request.
National Privacy Commission (NPC): If you believe your data privacy rights have been violated and your concern has not been resolved through the oksgames DPO, you have the right to file a complaint with the National Privacy Commission of the Philippines. For more information about the NPC and how to file a complaint, visit the NPC's official government website.
We take your privacy seriously — that's not just a legal requirement, it's part of how oksgames earns your trust. Log in and experience a platform where your data stays yours.
21+ Only. Play responsibly. oksgames complies with PAGCOR regulations and Philippine law.